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Welcome Message

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When a user clicks the “Get Started” button, he will receive the first text message from your business with the help of messenger chatbots and that is “Welcome Message”. The below image is  the perfect example of how welcome message looks like,

Messenger Chatbot Welcome Message

The first message (grey colour) on the right side image, is the welcome message triggered by messenger chatbot automatically when a new subscriber enters your business inbox.

Here is the video explanation of using a welcome message for your messenger chatbot: (Updating)

Let’s how can you set the welcome message for your chatbot.

First, create a welcome message flow and publish it.

welcome message chat flow

Now navigate to Menu > Settings > General > Welcome Message.

Here, on the welcome message column select the drop-down and choose the flow which you created already for welcoming your subscribers.

That is it. Your welcome message will show to the subscribers when they enter your business page inbox for the first time.

You can use any formats like text, image, video, gif, even audio to welcome your subscribers.

Hope this article helps you to know more about “Welcome Message” on BotSumo platform.

If you have any other doubts or queries, visit other articles on the knowledge base or interaction with our community or contact our support to get your doubts cleared.

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